Personal Health Devices in Circular Economy - A User Benefit Driven Strategy to Improve the Product Use
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In this project, I worked with Philips to develop a subscription service for Philips products within a circular economy. The goal was to create a service that not only brings user benefits and increases revenue but also repurposes products and materials in a sustainable way.
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To build the model for the service, I used a human life circle blueprint and persona profile cards, combining qualitative data from market and target group analysis with data about different margins, production costs, and costs for refurbishments.
I analyzed cost and value-based scenarios on a four-year plan to identify various conditions and correlations and develop contract and price models.
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![](https://cdn.myportfolio.com/444c35ca-f806-4c3a-a7d4-186d8e2cda80/babd5537-f942-4327-9c9d-a6bb8b8ac10b_rw_1920.jpg?h=3fc169e78f9e0badf8b811426fa4cbae)
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![](https://cdn.myportfolio.com/444c35ca-f806-4c3a-a7d4-186d8e2cda80/c5f4b33d-39b7-4ff8-92b2-cd0ed90aea4a_rw_1920.jpg?h=70cace9d8c9c71cd33c6070b10a5361d)
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I also recognized that business models and systemic dependencies can be difficult to explain to a diverse audience, so I created storyboards and graphics to make the ideas more tangible and easy to understand.
By considering the needs and behaviors of different shoppers, we were able to develop a strategy for marketing sustainable solutions that takes into account additional triggers and encourages more sustainable behavior.
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The thesis' result is the property of Royal Philips Netherlands and stays confidential. Therefore only selected content can be shown.